DRIVING VALUE

Our mall management teams are locally based and know the regional culture. Their aim is to go the extra mile and to make the customer journey an unforgettable and pleasant experience, so visitors like to stay longer and come back. Again, and again. Multi manages tenant relations and maximises leasing opportunities. We take care of the overall operation and marketing of the property, from positioning to building engineering services, and the design and management of refurbishments and extensions.

We make sure that the space in the shopping centre is put to optimum use and that resources are used responsibly. We can measure performance indicators such as energy and water consumption or footfall on a daily or even an hourly basis. We apply global best practices and use the latest technological tools.

Through our monitoring, comprehensive analysis and active management, we ensure optimal use of space and resources and work out development potential for you. The use of modern technologies and digital tools for property management and reporting are a matter of course for us.

Performance indicators such as energy and water consumption and customer frequency are continuously measured and analyzed. We apply global best practices and integrate new technologies in the area of real estate management. management. In this respect, we work with all common platforms and software solutions and adapt to the needs of our clients.

Multi leverages its pan-European knowledge and portfolio with strong local leasing expertise. We deliver customised retail offers for every shopping center to drive traffic and sales and consequently investor value. Multi has close partnerships with all of the key retailers across Europe and over 6,000 tenants.

We have strategic, regularly updated, meetings with the top retailers’ key decision makers meaning that we are always up-to-date with their constantly evolving needs and can plan accordingly.

Our experts and local asset core teams have local knowledge and apply asset-specific solutions to the management of tenant relations, cost optimisation and financial or technical engineering. These teams are dedicated to solving complex problems and finding the right solutions for our clients, while using the Multi Pan-European service platform.

We monitor the performance of our projects on a daily basis, maintain investor relations and provide our clients with pro-active acquisition and sales support. We take a highly active approach to (re)positioning assets to create sustainable growth and enhance asset value.

We transform first generation projects into third or fourth generation shopping centres, adapting them to constantly evolving market conditions and retail trends. This includes tenant relocation, the addition of new retail space, upgrading of common areas, improved seating and rest areas, the optimisation of routing and shopper flow, visitor navigation tools, and entrance redesign.

Our architects at TTDesign use their fundamental knowledge of shopping centre functionality to enhance the retail environments in Multi’s portfolio.

With a track record of working with more than 12 global financial experts in insurance, private equity, investment banking, Multi is able to work with clients to determine balanced local solutions in an internationally competitive climate. We combine insights from operations, development, leasing, capital markets, and our in-house architecture studio TTDesign to create a 360° for your retail real estate asset.

Your properties are treated as if they were our own, by integrating Multi talent from different disciplines, to provide as much value as possible for our clients. Reach out to our advisory team on how we can help shape the future of your real estate assets.